The impact of
employee engagement on organizational performance
There is a
well-supported link between employee engagement and business performance. The
logic is simple: a more engaged workforce leads to increased operational
efficiency, happier customers, and higher profits. But how does a more
engaged workforce produce these desirable outcomes, and how can a business
improve engagement?
One of the key differences between the performance of an engaged
and a disengaged employee is “discretionary effort,” or “the level of effort
people could give if they wanted to, but above and beyond the minimum require.
In simple, if employees are involved in and enthusiastic about their work and
workplace they are likely to exceed the expectations and requirements of their
position. But how can businesses encourage higher levels of engagement in their
staff? Moreover, how can they prevent disengagement from occurring in the first
place?
Engaged employees are passionate about their work. They feel
motivated by their leaders and are confident they can achieve success in their
roles. Engaged employees see the purpose in what they do every day and play a
significant role in business successes.
However, many workers do not experience this level of
engagement. According to research conducted by Gallup, around 50% of the US
workforce is disengaged, and 15% to 20% is actively disengaged. Disengagement
may be caused by a poor relationship with a direct manager or by a lack of
meaningful feedback or recognition. It may even be a basic misalignment between
the company and employees’ values. Without a way to measure employee
engagement, business leaders are left to guess at what actions will improve the
employee experience.
Collecting and monitoring employee engagement metrics enhances
business leaders’ ability to detect problems in their organization, take
specific action to address issues and opportunities, and evaluate subsequent
progress.
McCaffrey, B (2018). The Impact of Employee Engagement on
Organizational Performance. [Online].Available at <https://burniegroup.com/employee-engagement-and-operational-efficiency/
yes randika it is very important topic...so the most important thing is to get more performance from the employees where employee and employer should maintain good relationship with each other in order to achieve the organizational goals. Further, If the organization has HR Mechanism to understand the employee's needs then employee will automatically understand about his or her job tasks..and he/she will perform best for the company. in addition to that,If a company can fulfill employee's requirement then employees who are highly motivated will do more to the company. However Randika ,in order to do this we need highly motivated management. isn't it? therefore I suggest in order to engage with employees, firstly managers should be engaged with the company requirement.
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